What if I don't know the exact number of guests I am expecting?
We always tell our customers to over estimate the number of guests they think may be attending. For us, cutting back to the order is much easier than trying to add to it, especially if your event is scheduled during the heavier wedding months. Remember to always include the head party and bride and groom within that count.
How long is the rental period?
We allow our customers to receive the rental items one business day prior to the event; rentals are due back one business day after, at no additional charge. For example, if your event is on a Saturday, you may receive the rental items on Friday and return on Monday.
How can I figure out how many guests my event site can hold?
We are available, at no additional charge, to visit the site where your event is being held to assist you in arranging what the space may allow for.
Can I receive a quote for the items I am interested in renting?
Yes, you can either do this by visiting our showroom or by telephone. This quote will be valid for two weeks.
What is the most popular, cost effective linen option?
For 60' round tables: May use 85"x85" square linen now available in over 35 colors!!!
For a Cocktail Table (36" round, 41" tall) 120" round goes to the floor. An 8ft table drape works well with a tie in the center. This allows for an elegant puddle on the floor, covering the legs.
What if I am not available to visit your store during regular business hours?
We realize schedules can be difficult, especially when planning a big event. After hours consultations are available by appointment only, at no additional cost.
When do I confirm the final number of rental items for my event?
We ask that all numbers be confirmed 14 days prior to your event. Keep in mind we are putting orders together throughout the week of and prior to your event. If we have already packaged the order, we will not decrease the amount. For special order items rented these numbers may not be eligible given the short time period.
Do you require a security deposit?
To place an order and reserve all items you wish to rent, we require half of the balance down as a rental deposit. You are always welcome to add, delete or change to your order as needed. This deposit is non-refundable if your event completely cancels and/or goes below the half. For new customers we ask that we have a current valid credit card on file.